How do I place an order? TOP
Once you find something you want to purchase click on the ORDER button and the item will be added to your shopping cart. If you wish to keep shopping click on the CONTINUE SHOPPING LINK and then you can browse for more. When you are ready to check out, you click on VIEW CART at the top of the page and it will take your shopping cart. Be sure to review your order, then click on GO TO PAYMENTS. Fill in the required information and your order will be placed. You'll receive an email order confirmation. If you have any questions or problems during the checkout process, please call us at 561-628-2595.
How can I pay for my order? TOP
MasterCard, Visa, American Express, Discover, or PayPal. Your credit card or PayPal account will be billed by Jewelry Junction. We will also accept checks,
however your order will not be processed and shipped until the check clears at
our bank.
If
you are a resident of Florida, 6.5% sales tax will be added to your
total.
How much does shipping cost? TOP
We only ship items within the United States. Standard shipping is $6.00. Orders shipped via standard shipping
will be sent USPS Priority Mail. Priority Mail packages should arrive in 2-3 days, but
we can't guarantee the delivery time, that's in the hand of the United States Post Office. If you want your purchase to
arrive faster or if you need a guaranteed delivery date, please call us for Express Mail options. Prices will be
quoted on a case by case basis. Can I pick my order up rather than have it shipped? TOP
Yes, if
you would like to place
an order online and pick it up at one of our shows, you can do that.
Just select the shipping option: "Will pick up at show" and let us know which show you'd like to pick it up at. How long will it take to get my order? TOP
Orders placed before 5 pm for in stock items will be shipped the next day via the shipping option of your choice. Custom orders can take 3-5 business days for us to make, except in the case of custom lampwork dog or cat items. These can take up to four weeks depending on the time of year, not including shipping time.
What is your return policy? TOP
If you are not completely satisfied with your purchase, we will be happy to refund or exchange it. You must contact us via e-mail for a return item number and the address to
return to. You must notify us within 10 days of our shipping date
to return an item. The item must be returned in it's original condition and
packaging. Items that show signs of wear or abuse cannot be returned. Please
include a copy of the original order form and a note explaining the reason for
the return.
Upon
receipt of your returned items, we will issue a full refund, less
shipping charges, in the same form of payment used for the purchase.
Insurance and tracking are recommended for returns, as we are not
responsible for damaged or lost packages in transit. There are no returns, exchanges or credits after 30 days from our ship date. Personalized and custom jewelry are non-returnable and non-refundable. How do I measure my wrist? TOP
Measure your wrist just above the wrist bone as if you were putting on a watch. This is your actual wrist measurement. Please provide us the actual wrist measurement and we'll determine the bracelet size to ensure a proper fit.
Do you restring or resize jewelry? TOP
Yes, we do restring, re-size and repair jewelry. If extra beads or findings are needed, there will be a charge for
each piece that needs replaced or added in addition to the cost for restringing, re-sizing or repairing. For a price quote, please call us at 561-628-2595.
Do you do custom designed jewelry? TOP
Yes, absolutely! For a custom designed pieces, please call us at 561-628-2595. | 
